Cookie Policy

This Cookie Policy explains how coThink ("coThink," "we," "our," or "us") uses cookies, local storage, session storage, and similar technologies when you visit wecothink.com, use coThink applications, or interact with our Services.

For broader information about how we handle personal information, see our Privacy Policy.

1. What Are Cookies and Similar Technologies?

Cookies are small text files stored on your device by your browser. We also use comparable technologies such as local storage, session storage, and authenticated session tokens to operate the Services.

These technologies help us authenticate users, remember preferences, maintain security, and understand how the Services are used.

2. Essential Cookies and Storage

coThink uses essential cookies and browser storage that are required to provide the Services. Without these technologies, core functionality such as sign-in, session continuity, workspace access, and security protections may not work.

Essential uses include:

• Authenticating users and maintaining signed-in sessions
• Protecting accounts with security controls such as CSRF defenses
• Remembering workspace and tenant context during active use
• Supporting passkey, multi-factor, and single sign-on flows
• Operating checkout, billing, and account management flows where applicable

Because these technologies are necessary for the Services to function, they are not used for optional marketing purposes.

3. Analytics

coThink may use analytics technologies to understand product usage, improve performance, troubleshoot issues, and prioritize improvements. Where required by law or product configuration, analytics are enabled only after consent.

Analytics data is generally collected in aggregate and is not used to sell personal information.

4. Local and Session Storage

coThink may store information locally in your browser to improve your experience. Examples include:

• Theme and display preferences
• Onboarding and in-product guidance state
• Guided session draft state
• Offline or retry queues for messages and actions
• Client-side caches required for responsive application behavior

Clearing browser storage may reset preferences, drafts, guidance state, and offline queues.

5. Third-Party Services

Third-party services may set their own cookies or use similar technologies when you interact with integrations connected to coThink. This can include:

• Identity providers used for single sign-on
• Payment processors used for subscriptions
• AI providers configured by your organization
• Analytics or observability tools used to operate the platform

Those third parties are governed by their own policies. coThink does not control cookies set by third-party services outside our domains.

6. Your Choices

You can control cookies and storage through your browser or device settings. Most browsers allow you to block or delete cookies, limit storage, or receive alerts when cookies are set.

If you disable essential cookies or clear required storage, parts of the Services may become unavailable or require you to sign in again.

For privacy-related requests, contact us using the channels listed in our Privacy Policy.

7. Changes to This Policy

We may update this Cookie Policy from time to time. When we make material changes, we may notify you through the Services, by email, or by other reasonable means. The effective date at the top of this page indicates when the policy was last updated.

8. Contact

Questions about this Cookie Policy may be sent to [email protected].